Refund policy

At airpodsph.com, we want you to be completely satisfied with your purchase. If you have any concerns about your order, we offer a straightforward return, exchange, and refund policy outlined below:

Returns:

  1. Items must be returned within 2-3 days of the purchase date
  2. Returns must be accompanied by the original receipt or proof of purchase.
  3. Final sale items are not eligible for return unless they are damaged or defective upon receipt.
  4. Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges:

  1. Exchanges are accepted within 2-3 days of the purchase date.
  2. Exchanged items must be in their original condition with their original packaging condition.
  3. Exchanges are subject to product availability. If the desired item is not available, store credit will be issued; it can be replaced with other items.
  4. Customers are responsible for any price difference between the exchanged items.
  5. Shipping fees for exchanged items may apply.

Refunds:

We don't issue any refunds, only returns and items exchange.

How to Initiate a Return, Exchange

  1. Contact our customer service team at jfdavaoflowershop@gmail.com, for the email address or phone number -+63 935 5701 266  to initiate a return or exchange.
  2. Provide your order number and reason for the return, exchange.
  3. Our customer service team will provide you with a return authorization and further instructions.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or exchange.

Additional Information:

  • Returns and exchanges are subject to inspection and approval by our team.
  • We reserve the right to refuse returns and exchanges that do not meet our policy criteria.
  • Gift returns are eligible for store credit only.
  • This policy applies to online and in-store purchases.